Privacy Policy

This Privacy Policy explains what information High Focus Professional LLC ("HighFocus," "we," "us," or "our") collects when you use this site, how we use it, and who we share it with.

1. Information We Collect

We collect the following information in the ordinary course of running this store:

• Order information: your name, email address, and (for physical orders, where collected) shipping address, obtained through our checkout process with Stripe or PayPal.
• Payment information: we do not collect or store your full card number. Payment is handled directly by Stripe or PayPal, and we retain only a transaction reference (payment provider name and payment/order ID) to identify and support your order.
• Cart contents: stored in a browser cookie so your cart persists between visits — see the Cookies section below.
• Seller information (if you apply to sell on our marketplace in the future): business name, contact email, and related application details.

2. Cookies We Use

We keep cookie use to the minimum needed to run the store. We do not currently use advertising or analytics cookies, and we don't run any third-party analytics or tracking scripts on this site. The cookies we use are:

• hf_cart — stores the contents of your shopping cart (product and quantity only) for up to 30 days, so your cart is there when you come back.
• hf_admin_session — used only for our own store administrators to log in to the vendor dashboard; not set for regular customer visits.

3. How We Use Your Information

• To process and fulfill your order, including generating digital download links.
• To communicate with you about your order (confirmations, support requests).
• To detect and prevent fraud or misuse of the site.
• To comply with tax, accounting, and legal obligations.

4. Who We Share Information With

We share information only as needed to run the store, specifically with:

• Stripe and PayPal, to process your payment.
• Cloudflare, which hosts the files for our digital products and product images.
• Our database and hosting infrastructure providers, solely to operate the site.

We do not sell your personal information. If independent sellers join our marketplace in the future, we will only share the order details necessary for them to fulfill your specific order with them.

5. Data Retention

We keep order records for as long as necessary for accounting, tax, and legal purposes. Cart cookies expire automatically after 30 days of inactivity.

6. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at the email below.

7. Children's Privacy

This site is not directed at children under 13, and we do not knowingly collect personal information from children.

8. Security

We use reasonable technical measures — including encrypted, time-limited download links and never storing full payment card numbers — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

10. Contact Us

Questions about this Privacy Policy can be sent to info@highfocusofficial.com, or by mail to High Focus Professional LLC, 66 Norton St, New Haven, CT 06511.